Highly professional, transparent and a real value for money. Ellen is the not only the best agent, but a kind and caring human being. She goes above and beyond to ensure that your needs are met by consistently checking on you,Highly professional, transparent and a real value for money. Ellen is the not only the best agent I have ever encountered, but a kind and caring human being. She goes above and beyond to ensure that your needs are met by consistently checking on you, answering questions you may have at any time of the day, ensuring that you provide the right documentation and providing very much needed emotional support during the visa application process. She is also an expert in her field, and her wealth of knowledge goes a long way in ensuring that you are prepared for the visa application. I cannot recommend this service enough. Visa applications are gruelling, but she definitely made mine a hundred times more bearable answering questions you may have at any time of the day, ensuring that you provide the right documentation and providing very much needed emotional support during the visa application process.